Abstract
This publication describes a system and techniques for artificial intelligence (AI)-enhancement of phone calls by determining a context of the call (e.g., a potential purpose of the incoming call, that one or more events are associated with an incoming call or call member, a request for identity verification, a request for payment information, potential for conversational enhancements, etc.) and providing relevant information that is based on the context to a user prior to and during the phone calls. Described techniques may enable the use of an AI assistant to identify and provide relevant conversational components to a user. Aspects of this disclosure may include smart assistants, AI assistants, language models, large language models, smartphones, smartwatches, dialer applications, interactable graphical user interfaces, call contexts, and communications between devices.
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.
Recommended Citation
Agrawal, Gajen; S, Ramprasad; Prasad, Ajay; and Drolia, Saurabh, "AI ASSISTANT-SUPPORTED CALLS", Technical Disclosure Commons, (September 25, 2024)
https://www.tdcommons.org/dpubs_series/7374