Inventor(s)

Alok Roy, VisaFollow

Abstract

One embodiment includes a method performed by a payment network processor. The method includes identifying a failed transaction. For example, the customer initiates a transaction process which may be rejected by the issuer resulting in a failed transaction. The method includes payment network processor detecting a failed transaction in real time and identifying the reason for a failed transaction. Additionally, if the identified reason for a failed transaction is one of the valid retry reasons, the payment network processor initiates a retry mechanism by retrieving the backup payment card details stored in the database of the payment network processor 106, wherein backup payment card details along with primary payment card details of the customer are registered and stored at the time of enrollment. Subsequently, the customer is notified of a retry attempt. Hence, the payment network processor provides an efficient method and system for seamless payment card transaction continuity backup payment card retry mechanism.

Creative Commons License

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 License.

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